At Vanisle, we are dedicated to providing the best possible shopping experience for our valued customers. We understand that occasionally, things may not work out as expected. If you encounter any issues with your purchase, we want to find a resolution that leaves you satisfied. Please don't hesitate to contact our customer support team (give contact information) if you have any concerns or questions about your order. While we don't offer refunds, including instances where a software purchaser selected the wrong platform options, we will work diligently to assist you and make your experience a positive one. We appreciate your understanding that all sales are final. Thank you for choosing Vanisle and we look forward to serving you!